Privacy Policy

Last updated: December 2025

Welcome to GenoraFinds ("we", "our", "us"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our AI chatbot platform, dashboard, website, and related services (collectively, the "Service").

1. Information We Collect

1.1 Account Information

• Name
• Email address
• Authentication credentials (via secure providers)

1.2 Business & Chatbot Data

You may upload business documents such as FAQs, product details, pricing sheets, chatbot configurations, and chat conversations. You retain ownership of all uploaded data.

1.3 Usage & Technical Data

We may automatically collect IP address, browser type, device information, pages visited, and usage logs to improve platform performance and security.

2. How We Use Your Information

• Provide and operate the GenoraFinds platform
• Train and run your chatbot using your uploaded content only
• Secure accounts and authenticate users
• Improve features, reliability, and performance

We do not sell your personal or business data.

3. AI & Data Usage

Your documents are used solely to operate your chatbot. We do not use private customer data to train public or shared AI models.

4. Data Security

We use industry-standard security practices including encryption, access controls, and secure infrastructure. However, no system can be guaranteed 100% secure.

5. Data Retention

Data is retained while your account is active. You may delete your data at any time from the dashboard. Upon account deletion, data is removed within a reasonable timeframe.

Terms of Service

Last updated: December 2025

These Terms of Service ("Terms") govern your access to and use of GenoraFinds’s website, dashboard, and AI chatbot services. By using the Service, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old to use GenoraFinds.

2. Account Responsibilities

You are responsible for maintaining account security and all activities performed under your account.

3. Acceptable Use

• No illegal, fraudulent, or deceptive activity
• No phishing, spam, or abuse
• No reverse engineering or platform exploitation

4. User Content

You retain ownership of your content. You grant GenoraFinds a limited license to process it only to provide the Service.

5. AI Disclaimer

AI-generated responses may not always be accurate. You are responsible for reviewing chatbot outputs before relying on them. GenoraFinds is not liable for decisions made based on AI responses.

6. Termination

We may suspend or terminate access for violations of these Terms. You may terminate your account at any time.

7. Limitation of Liability

To the maximum extent permitted by law, GenoraFindsFinds is not liable for indirect or consequential damages. Total liability is limited to fees paid in the last 12 months.

8. Contact

Questions about these Terms or the Privacy Policy? Contact us at:
info@genorafinds.com